Training Strategies For The Best Learning Outcomes
New members of your downline will look to you for training and advice or assistance to help them get established in the business. They will be keen to succeed and highly motivated to learn. Here are some important tips to help you be effective in training your distributors.
The effectiveness of training sessions depends largely on the trainer. A trainer who simply stands in front of the group and delivers information without interacting with the students will not teach as well as someone who gets involved. To become a top notch trainer you will need to:
1. Create Rapport
Before the training session starts, mingle with the participants and get to know them.
By meeting attendees ahead of time and chatting with as many of them as possible, you will have broken the ice before the session begins. This will create an immediate warmth between you and your audience when you begin to train them.
Avoid sensitive topics in this “getting to know you” phase, as you are trying to build rapport, not get into an argument. Stick to topics like good restaurants in the area, or traffic on the way to the venue.
2. Give More Than Expected.
If you deliver only content that is expected, you are really not giving value for money.
Make an effort to provide a more valuable and interesting experience than participants expect. Do extra research or locate additional resources that help people gain more from the experience.
You can share your own, or other people’s stories and perhaps even get the attendees themselves to share personal experiences that are relevant. You will find that you can also learn a lot by involving your audience.
Make the learning as interactive as possible. In other words, get the trainees as involved as possible. The easiest way to get their cooperation is to make the whole process fun. If you create a friendly, safe environment in which people feel comfortable getting involved, you will find people much more willing to interact.
It is also important to keep learning yourself. You can improve your training skills by attending seminars for trainers.
3. Use a Variety of Training Methods
It is important to move between different training techniques in order to keep trainees interested. Standing in front of people and lecturing them with straight information is likely to cause them to lose interest and stop paying attention because it is so boring.
Instead, use a number of training techniques that encourage interaction and move the learning forward quickly. It is important that training has a practical purpose and active learning is the best way to achieve it.
It isn’t hard to make your training sessions interesting. Here are some strategies you can use:
- role play
- group discussion
- case studies
- trainee presentations
- telling stories
- short quizzes
- fun games
Presentation aids such as Power Point presentations, video clips, audio, flip charts, posters and other training props can help convey information and keep the audience’s attention.
Adjust your approach depending on the time of day. For example, during the afternoon when people may begin to get tired, keep them alert with interactive strategies.
4. Use the Right Amount of Variety
The aim of training sessions is to give attendees the ability to actually do what they are being trained to do. This means that it is very important to reinforce learning throughout the session. A good rule of thumb is to provide three different activities for each specific topic so that learning can be reinforced.
One way you can do this is to introduce a case study with a video clip that gives a detailed view of the subject. You can then divide the participants into small groups to discuss the information and come up with some solutions to a problem. Afterwards, the groups can designate someone to present their information to other attendees.
Learning retention is significantly greater when you include group activities and multi-sensory training techniques.
5. Keep Them Interested With Surprises.
There should be no surprises for the trainer of course, because the training session should be very well planned.
However, the participants are another thing altogether. A good trainer plans to surprise the trainees.
You can surprise them by using a range of different and interesting training strategies. Participants may be aware of the course content but find the techniques new and interesting.
You can also use rewards to motivate them. Small rewards like chocolate bars, pens or notebooks can be enough of an incentive to get people involved. When you divide participants into teams during the session, you can award points to teams. This is a great way to get people excited and involved.
6. Train to The Objectives.
It is easy to get off track when you create an interactive learning environment, so it is essential that you have planned the course carefully. What are the learning objectives of the training? What topics must be covered in each session?
It is important to constantly reiterate these objectives during the course so that it stays on track.
It is common for groups to want to spend more time on topics that interest them but if you do that you will find there is insufficient time to cover the other topics in the course.
Next time you need to run a training session, apply these training strategies for the best learning outcomes. Keep in mind the rule of three as you plan and deliver the training: repetition, recall and retention.
Discover Kevin Sinclair’s system for making profits regardless of whether anyone joins your network marketing business.
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How Cutting Back Communication Can Save You Time and Money – Part I
How do YOU communicate with your people? If you need to let your staff know something – the latest pay offer, when the office party is, that their department is being restructured – how do you do it?
If yours is a fair-sized business, chances are that you leave it to the HR department to fire off a memo or an email. And often, that’s just fine. You don’t need a leadership training course on how to organize a party.
But you’re missing opportunities to influence and inspire your staff if you leave ALL your communication to word-processed notes and email messages.
And you’re opening the door to misunderstanding and resistance if the really big changes are not communicated in a very particular way.
Let’s take a step back for a minute. If your day consists of meetings, more meetings, phone conversations, business lunches, staff negotiations, media interviews and board discussions, then you’re doing nothing but talking and listening all day.
Now, yes it’s a cliche, but knowing how to communicate effectively IS the most important task of a successful leader. For a successful leader, talk IS action.
But many managers get communication wrong. For instance, most leaders believe their main role in communicating is to make decisions for everyone else, and then tell everyone about the decisions.
Sorry, but this is a myth. Not only that, it doesn’t work. (How many times have you told everyone what needs to be done in a meeting or an email only to have nothing happen?)
The second myth is that you have to decide EVERYTHING. Managers who believe this create a rod for their own backs.
Why is that? Well, if you decide everything, then no one will ever take any initiative or show the slightest ounce of energy to do anything without your rubber stamping everything. Even the tiniest project will grind to a halt unless you have the final word.
But your time is far more precious than this. You should use your time more wisely than in rubber stamping it.
So how do you know when a decision absolutely has to be made? Well, let me tell you.
The most effective way to find out if there is a real decision to be made is to start a debate. By debating the issue with your peers, your staff and other stakeholders, you can decide whether a particular change is necessary or not.
Now, to start the debate you need to ask your people what they think is going on in a particular situation. And then you can test their answers against your own opinions.
This process helps you significantly in gathering as much intelligence as possible. And it makes it more likely that you will make the right decision for the company. But it also helps all those involved in the change.
Andy Grove, former CEO of Intel, explains this well: “Through the process of presenting their own opinions, the participants will refine their own arguments and facts so that they are in much clearer focus. Gradually all parties can cut through the murkiness that surrounds their arguments, clearly understand the issues and each other’s point of view.”
So the successful leader is courageous and encourages widespread debate – even from people who disagree, as well as from supporters. And this helps you make the best decision for the organization.
Not only that, but it will help all those affected by that decision – they will know that they played a part in making the decision.
If you want the leadership success you deserve, get the leadership training you deserve. Download more free articles and leadership training videos from Steven Sonsino, an international business school professor and author of the Amazon bestseller “The Seven Failings of Really Useless Leaders”.
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The Evelyn Wood Secret
Reading at a liesurly pace is fine, it is all part of the appeal that reading has to many people. It allows you to relax and process the words slowly. Unfortunately the way we read for pleasure is not suitable when we need to read articles and information for work or study.
When you read textbooks or thick technical articles you do not need to read every word. The ability to read quickly is often important when faced with this type of subject. You can learn how to process information quickly using Evelyn Wood speed reading techniques, they will help correct many of the mistakes people make with daily reading.
Mistakes We Make
When you join an Evelyn Wood speed reading course you will learn how to stop making the frequent mistakes that most people make when reading. One of the biggest mistakes that people make when reading is to sound out each word in their mind while reading.
The Evelyn Wood speed reading program will help you to stop doing this. Although sounding out the words in your head is a good way to first learn reading, it slows you down immensely.It is a habit many people never grow out of . You are probably unconsciously doing it right now.
There are additional skills you will learn with the Evelyn Wood speed reading technique that will help you to read and comprehend faster. One of them is to read with your finger. This might seem simple but increasing the speed of your finger as you read across a page is harder than it sounds.
Benefits From Learning
Numerous people benefit from learning the Evelyn Wood speed reading technique. It does not matter how old you are. You will probably find this course very helpful. If you are a student then this is invaluble information. Learning these techniques will free up your time for the work you have as a student.
The Evelyn Wood speed reading techniques also include ways to retain information you have read and you’ll have better comprehension of content. This is important without comprehension of content your reading will have been for nothing.
If you have ever experienced a time when you have been reading the same sentence over and over again without understanding anything then this might be the time to start learning the Evelyn Wood speed reading techniques.
Even if you are a working professional this course will help you. If you have to deal with journals and articles everyday as part of research or day to day tasks then this course will help you to be more efficient.
Francis Hesse will help you find all you need to become a proficiant speed reader.
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Stabucks Closes For Training: News At Ten
While catching the early morning news at the gym today, I was astonished to hear the headline that Starbucks is closing nationwide for three hours to train its 135,000 store employees on the art of coffeemaking and the ultimate customer experience.
Wow! I have been a training professional for over 25 years and this announcement is monumental to our profession. A company actually talks about the importance of training, stop the presses!
Training is often the 800 pound corporate gorilla that never gets addressed, yet needs to be. Many businesses fail based upon their lack of buidling an effective and ongoing internal training program. Since training is considered an expense to most companies, its importance is low on the corporate totem-pole.
Finally, through this announcement, a well-known and profitable company has given us a peek behind the corporate kimono and revealed that lower sales and unhappy customers could be related to “a training issue.” Kudos to Starbucks for stepping up to the plate and addressing this situation. And cheers to them for making a marketing event around it. How often do we hear about other companies staff training events? NEVER.
Telling the world you need to devote time training is a great positive, because it reveals you know the secret to success – its your people! A well trained staff and happy customer experience help drive company profitability.
How did Starbucks determine they needed additional training? Well, they didn’t ask me, but if they followed standard training industry processes, here are the steps they might have taken. First, they would analyize their volumes of data to determine who their target audience known as demographics.
Often large companies will trun demographics into fictional people and create a story around them to help staff to better visualize their customer needs. For example: A typical young mom with 2 children under the age of four frequents the store between the hours of 8:30am – 10:30am. So they will give this group a name, Sue. And that business professionals will be descending upon the store between 6:00 to 7:30am. Perhaps this group will be called Bob. Each story will tell what products these people ask for most and what customer experience they expect.
When building the training program objectives, they will address the individual needs of Sue and Bob. The key to sound training programs revolves around meeting the needs of your target audience.
The next step is to teach staff members what you want them to say and do. This should be a step-by-step process that is repeated several times. Repetition builds knowledge, confidence and skills.
Now they know the expectations, it is time for the learner to practice their new skills. Using case studies about Sue and Bob will help to reinforce the key learning strategies determined in the objectives. When working through real problems, learners become problem solvers. The key to highly successful customer service is to create problem solvers.
Finally, the trainer might have asked for learner feedback so any questions can be addressed then in real time.
I predict the net result of this three-hour training intervention will create a mad rush to your local Starbucks, just like the mood we experience on the day after Thanksgiving. We Starbucks groupies will wake up and literally run to be the first in line to benefit from the well-trained barrista’s abilities to wow us with that perfect latte and service with a smile. I want to taste the fruits of the training intervention first-hand and affirm my training profession.
Thank you Starbucks for elevating the corporate training experience to a new level. I tip my training hat to you!
Karen Miller founded Design2Train, an instructional design and training development company to help companies solve triaining related issues. Learn more about the company at Design2Train
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Business and Communication Skills
If you are interested in succeeding in the area of business, it is essential that you are well educated in the area of effective communication skills.
While many individuals seem to be born natural communicators, the rest of us must acquire this particular skill in order to be successful at it. Consistency is the key when it comes to business and communication skills.
Here, you will find useful information directly related to the impact of good communication skills in the business environment. If you are looking to gain effectiveness in your professional career, you are sure to benefit from the information contained here.
The lack of communication skills has been determined to be one of the most popular reasons for the overall decline in many businesses.
The inability to share ideas and thoughts, facts and figures, and express oneself in the business world can literally destroy careers, and close the door on many different types of businesses. It is essential to know and understand this very important fact in order to completely grasp the overall importance of this particular skill.
It is also important to understand that building skill level in this area is a must. Each and every single individual communicates in different ways, due to their take on the matters that are important to them, as well as their skill level in the area. You must be able to adapt to these differences effectively.
There are two general types of communication. The first type, obviously, is verbal. The second type of communication is nonverbal.
Many times, believe it or not, the nonverbal cues that we give off speak louder than the words that we actually use. When it comes to communicating in a professional environment, it is important that we are all aware of the things that we are communicating with our mouth, our facial expressions, and our general body language.
This is really the first step to increasing business and communication skills. Without this knowledge, there is no marked area for improvement. With this knowledge, you will find yourself constantly striving to increase the verbal and nonverbal means in which you communicate with others in the professional environment.
When focusing on business and communication skills, it is important that you focus on several different aspects that may be experienced in the professional environment.
First, you should be able to experience comfort and quality when it comes to communicating with a person in a one on one manner.
Second, you should understand how to communicate when it comes to conflicts that may arise in the professional environment.
Third, you must ensure that you know and understand how to communicate with a team of individuals in a discussion that is related to the business for which you are a part of.
Last, you should gain some sort of comfort level in communicating in training sessions, as well as the general public.
When it comes to business and communication skills that are numerous necessary components that should be the center of focus these are considered to be the “building blocks” of effective communication.
The first component is the ease of establishing contact with another and the method in which it is done. The second is active listening. This means listening to what it said and paraphrasing to ensure understanding with the other party involved.
The third is the ability to speak in a general manner so that it reduces the possibility of complicated emotions arising. The fourth is the ability to communicate in an ethical manner so the business is not compromised in any way, and that policies and procedures are properly adhered to.
The last is in the area of presentations both on an internal basis and an external basis.
In conclusion, business and communication skills are an absolute must for the professional. The areas previously mentioned should be practiced consistently, and reinforced at every opportunity.
In today’s business market, writing has also become a standard form of communication on top of verbal and nonverbal types.
It is important that every professional knows and understands how to communicate via electronic and written communications. By focusing on all the areas mentioned here, you are sure to see an increase in your performance in the area of business communications.
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